All questions

You don’t need to be sure. The free call is there so we can talk it through, and it’s fine to decide it isn’t for you, or isn’t for now.

We talk for about 15 minutes by phone. You tell me a little about what is going on, I explain how I work, and you can ask whatever you like. There is no pressure to book anything.

Adults of any age, from young adults to older adults, one to one. I work in English and in Greek.

That is completely fine, and very common. You don’t need to prepare anything or find the right words. Start wherever feels easiest, even if it is just “I’m not sure where to begin”, and we go from there at your pace.

I reply to messages within 24 hours. After the free call, if we both think it is a good fit, we agree a day and time for a first session.

50 minutes. Sessions start and finish at the agreed time.

It varies. You can come for a set number of sessions or leave it open-ended, and we talk about which suits you. We review how it is going as we work, and you can stop whenever you choose.

It means I am trained in more than one way of working and draw on whichever fits you, instead of applying a single method to everyone. Underneath, the approach is humanistic and psychodynamic: I am interested in you as a whole person, and in how your past shapes the present.

No. I won’t hand you instructions, and I won’t try to fix things for you. I help you think clearly, notice what keeps repeating, and work out what you want to do about it.

Most people come weekly at the same time, which keeps the work moving. If you would prefer to meet less often, we can arrange sessions one at a time around what is free in my diary.

Tell me. We hold regular reviews for exactly this, and you can raise it at any point. We may change how we work, or decide that someone else would be a better fit. Saying so won’t affect how I work with you.

Yes, whenever you choose, and you don’t have to give a reason. If you can, I’d suggest a final session to round things off, but that is up to you.

For planned time off I give as much notice as I can, and your regular time is kept for you. If I have to cancel at short notice, I will tell you as soon as possible and offer another time that week where I can.

Zoom. I send you a link before each session, and it opens in your browser or in the Zoom app, on a phone, tablet or computer.

A private space where you won’t be overheard is essential, because confidentiality is the foundation of our work. If that isn’t possible for you at the moment, then unfortunately it isn’t the right time for sessions, and I’m not able to offer them without it. If your situation changes, you are very welcome to get in touch.

No. I don’t record sessions and I ask you not to either. It is easier to speak freely when nothing is being captured.

Please see Fees.

By bank transfer on the day of each session, either before or after.

With more than 48 hours’ notice there is no charge, and moving a session is usually simple. Inside 48 hours I will look for another time that week. If I can’t find one, the full fee applies.

If you are late, I wait for 10 minutes and we use whatever time is left. The session still ends at the usual time. If I haven’t heard from you by then, the cancellation policy applies.

I send a reminder after three days. If a fee is still unpaid 48 hours before your next session, that session is cancelled without charge and we pause until the balance is settled. If money becomes difficult, please tell me and we can look at the options together.

Rarely. If you ask for something that takes significant time, such as a report for another professional, I may charge a fair fee, and we agree it first.

Yes. The only person I routinely discuss my work with is my supervisor, which is a requirement of the profession, and no names or identifying details are shared.

Only where I am ethically or legally obliged to: a risk to your life or someone else’s, a child or an adult at risk who needs protection, or a legal requirement such as a court order. I would aim to talk to you first, and I share only the minimum necessary.

Brief session notes and the details I need for our work, such as how to contact you. They are stored securely, only I have access, and nothing is kept on paper. Records are kept for seven years after our last session, as my insurance requires. You can ask to see yours at any time, free of charge.

No. I take your GP’s details and an emergency contact as a precaution, in case I ever had a serious concern for your safety. In almost every case they go unused. If you want me to share something with your GP, I ask for your written consent first.

Yes, for practical things such as changing an appointment. Email is best. I don’t offer therapeutic support between sessions; that belongs in the sessions themselves.

I am not a crisis service and can’t respond in an emergency. If you or someone else is in immediate danger, call 999. Other services that can help at any hour are on the urgent support page.

You are welcome to follow any professional page I run. To protect your privacy I don’t accept friend requests, follow clients back, or exchange messages with clients on social media.

Please tell me. I would always prefer to hear it, and raising it won’t affect how I work with you. If you would rather not talk to me, or you are not satisfied afterwards, you can contact my professional body, the BACP (opens in a new tab), at any time. You don’t need my permission and you don’t have to tell me.